Krystle M. Hadd

Client Experience Lead

Krystle brings structure to complexity and calm to intensity. She makes the entire experience seamless—for our team, our clients, and everyone involved.

Krystle supports specific Bigelow client engagements, ensuring that our Entrepreneur Owner-Manager™ clients have a direct line for communication, coordination, and engagement team support. Her proactive approach and precision in managing the logistics and experience of each engagement make her an essential part of the Bigelow experience.

Before joining Bigelow, Krystle spent seven years as a paralegal, drafting legal documents in corporate law, real estate, estate planning, and probate. Her legal background and exceptional organizational skills have made her an invaluable asset in managing both the practical and human elements of client engagements.

Krystle earned a Bachelor of Science in Legal Studies from Post University, summa cum laude.

  • If you wrote a book, what would it be about?

    If I wrote a book, it would be about my son and his battle with epilepsy. The book would detail his journey that has been marked by unimaginable challenges demanding extraordinary resilience. I would capture his unwavering courage and strength and aim to inspire others facing similar battles, reassuring them that a diagnosis isn't the end; it's a call to keep fighting. Above all, it would serve as a testament to the remarkable resilience of my son and our family.

  • If you could magically invent a drug that would put you in any sort of mood, what mood would that be?

    I'd totally go for a creativity boost! Imagine taking something that turns on the inspiration tap, creating the perfect mood for those lightbulb moments and creative breakthroughs.

  • Do you have any skills or talents that most people don't know about?

    I love interior decorating and genuinely believe I can take on any home project. I haven't encountered a challenge I couldn't finish…. yet, but have occasionally bitten off more than I can chew. It's a learning process, but the satisfaction of completing a project is totally worth it!

  • What is your best habit?

    My best habit is my organizational skills. Maintaining a strong sense of organization has been pivotal in my personal and professional life. It has helped me achieve goals efficiently and maintain balance in various aspects of my life. This habit has consistently proven invaluable in my success and well-being.

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