Caitie H.F. Banfield

Client Services

Caitie brings a wealth of client service experience, coupled with a keen sense of attention to detail. She is a wonderful addition to our Client Services team.

Caitie is responsible for all aspects of Client Services for Bigelow engagements, ensuring that our EOM clients have a direct contact for anything they may need throughout a transaction, and that all deal tasks are completed.

Prior to joining Bigelow, she spent 7 years with Tony Robbins in a variety of roles from sales, to event planning and marketing, traveling worldwide to train and manage staff for live events.  Caitie has a passion for finding inefficiencies and improving them. A passion she applies daily at Bigelow.

Caitie earned a Bachelor of Science in Communication and Media Studies from Norwich University where she was a member of the 2011 NCAA Division III championship ice hockey team.

  • What do you love most about EOMs?

    I love to learn about how and why EOMs got started, and how they’ve handled adversity and evolved. I come from a family of EOMs, my grandparents on both sides of my family started their own business, a trash business in Charlestown, MA and a retail specialty food and wine shop in Montpelier, VT. Both businesses, although very successful, experienced great adversity forcing innovation.

  • What kind of student were you?

    Academics didn’t come easy for me, I had to work hard for the grades I received. I realized that getting a good education was important, but I also knew that if I didn’t do well academically, I couldn’t play sports. You could say athletics ensured my education.

  • What is your greatest fear?

    Sharks – I’m fascinated by sharks but also terrified of them! I can scare myself swimming in a pool!

  • What was your worst job?

    When I was in high school, I worked one summer in a recycling depot. Although I learned a lot about customer service, it was one of hottest summers I can recall - hot temps make for a stinky work environment!!

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